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Havenwood-Heritage Heights in Concord, NH

33 Christian Avenue, Concord, NH 03301
6032245363
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Overall CMS Rating

5.0/5

vs State Average: 2.9 stars

4.0/5

Health Inspections

vs State Average: 2.8/5

5.0/5

Staffing Level

vs State Average: 2.9/5

3.0/5

Quality Measures

vs State Average: 3.1/5

0 penaltiesin last 3 years
Penalties
vs State Average: 0.6 penalties

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Ratings Deep Dive

Score
4.0
State Average
2.8
National Average
2.8
5Deficiencies found in last inspections
0Penalties in last 3 years
0Fines issued
CitationDateDescriptionSeverity
F758Mar 13, 2025Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.D
F883Mar 13, 2025Develop and implement policies and procedures for flu and pneumonia vaccinations.E
F637Feb 22, 2024Assess the resident when there is a significant change in conditionB
F761Feb 22, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.D
F880Feb 22, 2024Provide and implement an infection prevention and control program.E
Score
5.0
State Average
2.9
National Average
2.9
1.0RN Hours / Resident / Day
4.7Total Nurse Hours / Resident / Day
29.4%RN Turnover Rate
Score
3.0
State Average
3.1
National Average
3.6
2.0Long-Stay QM Rating
3.0Short-Stay QM Rating
67.5Avg Residents Per Day
MeasureScoreType
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay
Percentage of long-stay residents who lose too much weightLong Stay
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay
Percentage of long-stay residents with a urinary tract infectionLong Stay
Percentage of long-stay residents who have depressive symptomsLong Stay
Percentage of long-stay residents who were physically restrainedLong Stay
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccineLong Stay
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccineShort Stay
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay

Ownership & Compliance

Ownership Info

Ownership information has not been added yet.

Ownership Info CMS
OPERATIONAL/MANAGERIAL CONTROLJUDD, TRACY
OPERATIONAL/MANAGERIAL CONTROLPALMIERI, MICHAEL
CORPORATE DIRECTORGILL, DAVID
CORPORATE DIRECTORHATFIELD, DOUGLAS
CORPORATE DIRECTORRANKIN, GORDON
CORPORATE DIRECTORSKABO, SEAN
CORPORATE DIRECTORSLEPIAN, BETH
CORPORATE DIRECTORSNOW WADE, LISA
CORPORATE DIRECTORSPARKS, ANNA MARIE
CORPORATE DIRECTORUDALOY, JOHN
Recent Penalties

No penalty records found.

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