Caregiver Support14 mins
About us
Every family deserves the truth about where their loved one will spend their final years.
We built The Care Ratings because the industry wasn't giving it to them. Today it pairs the federal record with ratings from more than 33,000 members, so families can compare care before they call or visit.
- Medicare- and Medicaid-certified providers profiled
- 43,000+
- members in our ratings and reviews community
- 33,000+
- states, D.C. and U.S. territories covered
- 56
- original studies published with open data
- 3
Provider counts as of September 27, 2026, from CMS provider files. Member count as of September 2026.
01Why we exist
Families were deciding blind
When a parent's health declines, families are often handed a list of names and a phone number. That is where we started.
No inspection history. No staffing levels. No penalty records. Just a name and an address.
The sites that promise to help often blur the line between advice and advertising: paid placements presented as recommendations, and reviews nobody can check. Families making one of the most consequential decisions of their lives end up doing it blind.
We believe this is unacceptable.
63 million
Americans, nearly 1 in 4 adults, provide ongoing care for an adult or child with a complex medical condition or disability. We built The Care Ratings for them.
Source: AARP and the National Alliance for Caregiving, Caregiving in the U.S. 2025
02What we built
The evidence, side by side
The Care Ratings is a free Care Discovery and Data Intelligence Platform that helps families compare providers through clear profiles, maps and local nursing home rankings.
The federal record
CMS star ratings, inspection findings, staffing levels, penalties and ownership filings for more than 43,000 Medicare- and Medicaid-certified providers, taken from CMS's public files.
Source: CMS
First-hand experience
Ratings and reviews from a growing community of more than 33,000 members, checked before they appear and shown apart from CMS ratings.
Source: our members
The community around it
Age, income, insurance, disability and health figures for the ZIP code and city around each provider, plus local rents, so families can judge more than the building.
Sources: Census Bureau, CDC, HUD
Use case
A family planning a parent's discharge can use it to build a shortlist before calling and visiting facilities.
See how it works03Our promise
We will never be bought
Here is exactly what money can and cannot do on The Care Ratings.
Money cannot buy
- A better CMS rating, or a hidden penalty or inspection finding
- A removed, edited or promoted member review
- A higher place in our Care Advisor's recommendations, once it launches
- Coverage in our research
Facilities can pay for, always labeled
- A Verified profile the facility builds and keeps current, with photos, details and replies to reviews
- Sponsored placement on its state and city pages, marked Sponsored
- Leads: introductions to families who ask to be connected
Today, no list or search result on the site is ordered by payment.
04Our community
Built with more than 33,000 members
Families, caregivers and neighbors rate and review the care they know, so the next family does not start from zero.
How reviews stay honest
- Every review is checked before it appears.
- Each member can review a provider once.
- Facility owner accounts cannot post reviews.
- Three flags send a review back to moderation.
- Community ratings sit apart from CMS star ratings and never change them.
05Research
We publish what we find
Original studies pinned to open data releases, with the code and tables to check every figure.
- ReportWho owns America's nursing homes, as disclosed to CMS
- BriefWhere the fines fall: federal penalties against U.S. nursing homes
- BriefThe floor that never took effect: nursing home staffing against the repealed federal minimums
- DatasetOpen Nursing Home Data: every certified U.S. nursing home, rebuilt from CMS files each monthUpdated monthly
06Who we serve
For everyone who needs the facts
One platform, three ways in.
Families and caregivers
Compare providers, read member reviews and build a shortlist before you call or visit.
Care providers
Claim your profile and keep the details families see accurate and current.
Reporters and researchers
Cite our research, download the open dataset and reach our press team.
Start here
Start with the truth.
Search by city or ZIP code to see ratings, inspections, staffing and member reviews for the providers near you.
The Care Ratings is operated by Watch Digital LLC and based in Atlanta, Georgia. Contact us · Press
