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White Oak Manor - Charlotte in Charlotte, NC

4009 Craig Avenue, Charlotte, NC 28211
7043652620
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Overall CMS Rating

3.0/5

vs State Average: 2.9 stars

2.0/5

Health Inspections

vs State Average: 2.9/5

3.0/5

Staffing Level

vs State Average: 2.7/5

5.0/5

Quality Measures

vs State Average: 3.2/5

2 penaltiesin last 3 years
Penalties
vs State Average: 1.6 penalties

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Ratings Deep Dive

Score
2.0
State Average
2.9
National Average
2.8
5Deficiencies found in last inspections
2Penalties in last 3 years
2Fines issued
CitationDateDescriptionSeverity
Nov 18, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.D
F925Nov 18, 2025Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.D
Oct 27, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.J
F711Oct 27, 2025Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.D
F756Oct 27, 2025Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.D
Score
3.0
State Average
2.7
National Average
2.9
0.4RN Hours / Resident / Day
3.4Total Nurse Hours / Resident / Day
26.7%RN Turnover Rate
Score
5.0
State Average
3.2
National Average
3.6
4.0Long-Stay QM Rating
5.0Short-Stay QM Rating
143.3Avg Residents Per Day
MeasureScoreType
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay
Percentage of long-stay residents who lose too much weightLong Stay
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay
Percentage of long-stay residents with a urinary tract infectionLong Stay
Percentage of long-stay residents who have depressive symptomsLong Stay
Percentage of long-stay residents who were physically restrainedLong Stay
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccineLong Stay
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccineShort Stay
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay

Ownership & Compliance

Ownership Info

Ownership information has not been added yet.

Ownership Info CMS
Ownership Data Not Available
Recent Penalties
DateTypeFine
Oct 27, 2025Fine$15,400
Oct 27, 2025Fine$24,850

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