Map showing the location of Croasdaile Village in Durham, North Carolina
2600 Croasdaile Farm Parkway, Durham, NC, 27705

Overall Score

CMS Five-Star Quality Rating
5/5Much above averageCMS Five-Star overall rating
  1. Much below average
  2. Below average
  3. Average
  4. Above average
  5. Much above average

Where it ranks

  • North CarolinaAbove 81% of peers417 rated homes · average 2.9★
  • Durham CountyAbove 75% of peers13 rated homes · average 2.8★
  • United StatesAbove 80% of peers14,574 rated homes · average 3.0★

How the rating is built

  • Health inspectionsStarting point5★+2.1 vs NC avg
  • StaffingCan add or remove a star4★+1.3 vs NC avg
  • Quality measuresCan add or remove a star3★−0.2 vs NC avg

CMS starts from the health inspection stars, then adds or subtracts a star for staffing and for quality measures. Stars are assigned relative to other facilities in the same state.

Ratings & measures

Tap a row to see what it means
Health inspection ratingCMS stars from the last three on-site inspection cycles5★Above 87% of peersNC avg2.9★U.S. avg2.8★
What is health inspection rating?

Stars assigned from the last three standard surveys and every complaint investigation in that window, weighted toward the most recent and the most serious findings. CMS assigns these stars relative to other facilities in the same state.

Why it matters

It carries the most weight in the overall rating and is the only domain based on what trained inspectors saw on site rather than what the facility reported.

Staffing ratingCMS stars from payroll-reported hours and turnover4★Above 74% of peersNC avg2.7★U.S. avg2.9★
What is staffing rating?

Nurse and aide hours per resident day from payroll records CMS collects every quarter, adjusted for how much care residents need, plus staff turnover and weekend coverage.

Why it matters

More hours and lower turnover are the strongest predictors of fewer falls, pressure sores, and avoidable hospital stays.

Quality measures ratingCMS stars from clinical outcomes and resident assessments3★Above only 30% of peersNC avg3.2★U.S. avg3.6★
What is quality measures rating?

Clinical outcomes from resident assessments and Medicare claims: falls with injury, pressure ulcers, hospitalizations, antipsychotic use, and more, for both short-stay and long-stay residents.

Why it matters

It shows whether care is working, but part of it comes from the facility’s own assessments, so read it alongside the inspection results.

Total nurse hoursPer resident per day, all nursing staff5.76hrsTop 3%NC avg3.78Benchmark4.10
What is total nurse hours?

All licensed nurse and aide hours worked, divided by the number of residents, on an average day. Reported from payroll, not self-reported.

Why it matters

Federal research links 4.1 hours a day to fewer avoidable harms. Below about 3 hours, residents wait longer for help with basics like toileting and repositioning.

RN hoursPer resident per day, registered nurses only0.64hrsAbove 71% of peersNC avg0.59Benchmark0.75
What is rn hours?

Registered nurse hours only. RNs assess residents, manage medications, and catch changes in condition; LPNs and aides deliver most hands-on care.

Why it matters

RN coverage is the staffing measure most tied to fewer hospital transfers and infections, and it is where thinly staffed facilities cut first.

Nursing staff turnoverShare of nursing staff who left within a year · lower is better48%Above 53% of peersNC avg50%RN turnover18%
What is nursing staff turnover?

The share of nursing staff who left within the past year, from the same payroll data.

Why it matters

High turnover means residents are cared for by people who do not know them, and it is one of the strongest predictors of inspection problems.

Fines in the last three yearsCivil money penalties imposed by CMS · lower is better$15,405Above only 44% of peersNC avg$45,050Fines · denials1 · 0
What is fines in the last three years?

Civil money penalties CMS imposed after serious or uncorrected deficiencies, and denials of Medicare payment for new admissions.

Why it matters

Penalties follow the worst inspection findings. A recent fine is the clearest sign that inspectors found real harm.

Inspection history

Last three inspection cycles
5citations
3inspection dates
0actual harm (G–I)
0immediate jeopardy (J–L)
Aug 14, 2025most recent

Citations by monthFeb 2023 – Aug 2025

  • No actual harm (D–F)
  • Actual harm (G–I)
  • Immediate jeopardy (J–L)
  • $Fine or payment denial

Click a month or a year to filter the findings below. Arrow keys move between months; Esc clears.

Aug 14, 20252 citationsCycle 1worst D · no actual harm
  1. Assure that each resident’s assessment is updated at least once every 3 months.Resident Assessment and Care PlanningD · isolatedCorrected Sep 10, 2025
  2. Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.Resident Assessment and Care PlanningB · patternCorrected Sep 10, 2025
Jul 11, 20241 citationCycle 2worst B · minimal potential harm
  1. Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.Resident Assessment and Care PlanningB · patternCorrected Jul 31, 2024
Feb 23, 20232 citationsCycle 3worst E · no actual harm
  1. F759Ensure medication error rates are not 5 percent or greater.Pharmacy ServiceE · patternCorrected Mar 20, 2023
  2. F760Ensure that residents are free from significant medication errors.Pharmacy ServiceE · patternCorrected Mar 20, 2023

Staffing

From quarterly payroll reports

Hours per resident per day

  • All nursing staffRNs, LPNs and aides combined5.76hrsTop 3%+1.98 vs NC avg
  • Registered nursesRN hours only0.64hrsAbove 71% of peers+0.05 vs NC avg
  • Licensed practical nursesLPN hours1.48hrs
  • Nurse aidesCNA hours3.63hrs
  • Weekend nursingAll staff on Saturdays and Sundays5.12hrs
  • North Carolina average
  • Research benchmark (4.10 total, 0.75 RN)

Turnover & capacity

  • Nursing staff turnoverShare who left within a year · lower is better48%Above 53% of peersNC avg 50%
  • RN turnoverRegistered nurses only18%Not ranked by CMS
  • Administrators who leftIn the past year5Leadership changed
  • Occupancy102 certified beds · ~82 residents a day81%Above only 34% of peersNC avg 83%

Fines & penalties

Roughly the past three years

Enforcement summary

  • $15,405In fines
  • 1Fine
  • 0Payment denials
  • $45,050NC avg in fines
Above only 44% of peersFewer fines than 44% of rated homes in North Carolina

Actions on record

  1. Aug 30, 2024Civil money penalty$15,405

Ownership

As filed with CMS

Structure

Ownership type
Non profit - Corporation
Chain
Life Care Services20 facilities in the chain4.0★ chain average
Certification
Medicare and Medicaid
Location type
Urban
Ownership change
None in the last 12 months

People and entities on file

Direct owners (5%+)
  • The United Methodist Retirement Homes, Incorporated
Operational or managerial control
  • Life Care Services LLC
  • Heather March
  • Rebecca Marion
  • Sanya Rizwan Alam
  • Neema Sharda
Corporate directors
  • Jonathan Erickson
  • Susan Ezekiel
  • Carl Hardy
  • William Harriss
  • Woo Lee
  • Nancy Little
  • James Martin
  • Charles Mercer
  • +5 more
Corporate officers
  • Stacy Dobson
  • Jonathan Erickson
  • Susan Ezekiel
  • William Harriss
  • Mack Parker
  • Nancy Van Antwerp
5% Or Greater Security Interest
  • Us Bank National Association

Person Organization

Sources & notes

Public data, updated quarterly

Data sources

  • CMS Care Compare · Provider InformationStar ratings, staffing hours, turnover, penalties and flags · processed February 2026.
  • CMS Health CitationsEvery deficiency from the last three inspection cycles, with scope, severity and inspection cycle.
  • CMS Penalties and Ownership filesCivil money penalties, payment denials, and the owners and managers on file.

Notes

  • CMS Certification Number 345501 · 2600 Croasdaile Farm Parkway, Durham, NC, 27705.
  • Percentiles compare this facility with every rated nursing home in North Carolina and Durham County. Turnover and fines are inverted so a high percentile is always good.
  • This is an informational summary of public data, not medical, legal, or placement advice. Facilities cannot pay to change it; a facility that believes a record is wrong can dispute it with CMS.

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