Map showing the location of HOSPITAL DE LA CONCEPCION INC in SAN GERMAN, Puerto Rico
CARR 2 KM 173 4 BO CAIN ALTO, SAN GERMAN, PR, 00683

Overall Score

CMS Five-Star Quality Rating
Not ratedCMS Five-Star overall rating
  1. Much below average
  2. Below average
  3. Average
  4. Above average
  5. Much above average

Where it ranks

CMS has not published a rating for this facility, so there is no peer position to show.

How the rating is built

  • Health inspectionsStarting point
  • StaffingCan add or remove a star
  • Quality measuresCan add or remove a star

CMS withholds a rating when a facility is new, has too little inspection history, or is under review.

Ratings & measures

Tap a row to see what it means
Health inspection ratingCMS stars from the last three on-site inspection cyclesNo dataPR avg3.0★U.S. avg2.8★
What is health inspection rating?

Stars assigned from the last three standard surveys and every complaint investigation in that window, weighted toward the most recent and the most serious findings. CMS assigns these stars relative to other facilities in the same state.

Why it matters

It carries the most weight in the overall rating and is the only domain based on what trained inspectors saw on site rather than what the facility reported.

Staffing ratingCMS stars from payroll-reported hours and turnoverNo dataPR avg3.6★U.S. avg2.9★
What is staffing rating?

Nurse and aide hours per resident day from payroll records CMS collects every quarter, adjusted for how much care residents need, plus staff turnover and weekend coverage.

Why it matters

More hours and lower turnover are the strongest predictors of fewer falls, pressure sores, and avoidable hospital stays.

Quality measures ratingCMS stars from clinical outcomes and resident assessmentsNo dataPR avg—★U.S. avg3.6★
What is quality measures rating?

Clinical outcomes from resident assessments and Medicare claims: falls with injury, pressure ulcers, hospitalizations, antipsychotic use, and more, for both short-stay and long-stay residents.

Why it matters

It shows whether care is working, but part of it comes from the facility’s own assessments, so read it alongside the inspection results.

Total nurse hoursPer resident per day, all nursing staff1.62hrsLowest tier among peersPR avg3.77Benchmark4.10
What is total nurse hours?

All licensed nurse and aide hours worked, divided by the number of residents, on an average day. Reported from payroll, not self-reported.

Why it matters

Federal research links 4.1 hours a day to fewer avoidable harms. Below about 3 hours, residents wait longer for help with basics like toileting and repositioning.

RN hoursPer resident per day, registered nurses only1.62hrsAbove only 17% of peersPR avg2.91Benchmark0.75
What is rn hours?

Registered nurse hours only. RNs assess residents, manage medications, and catch changes in condition; LPNs and aides deliver most hands-on care.

Why it matters

RN coverage is the staffing measure most tied to fewer hospital transfers and infections, and it is where thinly staffed facilities cut first.

Nursing staff turnoverShare of nursing staff who left within a year · lower is betterNo dataPR avg34%RN turnover
What is nursing staff turnover?

The share of nursing staff who left within the past year, from the same payroll data.

Why it matters

High turnover means residents are cared for by people who do not know them, and it is one of the strongest predictors of inspection problems.

Fines in the last three yearsCivil money penalties imposed by CMS · lower is better$0Above only 38% of peersPR avg$5,551Fines · denials0 · 0
What is fines in the last three years?

Civil money penalties CMS imposed after serious or uncorrected deficiencies, and denials of Medicare payment for new admissions.

Why it matters

Penalties follow the worst inspection findings. A recent fine is the clearest sign that inspectors found real harm.

Inspection history

Last three inspection cycles
46citations
1inspection dates
0actual harm (G–I)
0immediate jeopardy (J–L)
Sep 12, 2024most recent

Citations by monthSep 2024

  • No actual harm (D–F)
  • Actual harm (G–I)
  • Immediate jeopardy (J–L)
  • $Fine or payment denial

Click a month or a year to filter the findings below. Arrow keys move between months; Esc clears.

Sep 12, 202446 citationsCycle 1worst F · no actual harm
  1. F570Assure the security of all personal funds of residents deposited with the facility.Resident RightsF · widespreadCorrected Oct 8, 2024
  2. F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Resident RightsF · widespreadCorrected Oct 23, 2024
  3. F551Give the resident's representative the ability to exercise the resident's rights.Resident RightsF · widespreadCorrected Oct 11, 2024
  4. F552Ensure that residents are fully informed and understand their health status, care and treatments.Resident RightsF · widespreadCorrected Oct 8, 2024
  5. F553Allow resident to participate in the development and implementation of his or her person-centered plan of care.Resident RightsF · widespreadCorrected Oct 8, 2024
  6. F554Allow residents to self-administer drugs if determined clinically appropriate.Resident RightsF · widespreadCorrected Oct 8, 2024
  7. F555Honor the resident's right to choose his or her attending physician.Resident RightsF · widespreadCorrected Oct 8, 2024
  8. F557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.Resident RightsF · widespreadCorrected Oct 8, 2024
  9. F558Reasonably accommodate the needs and preferences of each resident.Resident RightsF · widespreadCorrected Oct 8, 2024
  10. F559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.Resident RightsF · widespreadCorrected Oct 8, 2024
  11. F560Protect a residents' right to refuse some types of non-requested transfers within the nursing home.Resident RightsF · widespreadCorrected Oct 8, 2024
  12. F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.Resident RightsF · widespreadCorrected Oct 8, 2024
  13. F562Provide immediate access to any resident.Resident RightsF · widespreadCorrected Oct 8, 2024
  14. F563Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.Resident RightsF · widespreadCorrected Oct 8, 2024
  15. F564Inform each resident of his or her visitation rights and ensure that all visitors enjoy equal visitation privileges.Resident RightsF · widespreadCorrected Oct 8, 2024
  16. F565Honor the resident's right to organize and participate in resident/family groups in the facility.Resident RightsF · widespreadCorrected Oct 8, 2024
  17. F5661) Protect residents from being forced to work at the nursing home, or 2) let residents work if they want to.Resident RightsF · widespreadCorrected Oct 8, 2024
  18. F567Honor the resident's right to manage his or her financial affairs.Resident RightsF · widespreadCorrected Oct 8, 2024
  19. F568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.Resident RightsF · widespreadCorrected Oct 8, 2024
  20. F569Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.Resident RightsF · widespreadCorrected Oct 8, 2024
  21. F571Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.Resident RightsF · widespreadCorrected Oct 8, 2024
  22. F572Give residents a notice of rights, rules, services and charges.Resident RightsF · widespreadCorrected Oct 11, 2024
  23. F573Let each resident or the resident's legal representative access or purchase copies of all the resident's records.Resident RightsF · widespreadCorrected Oct 8, 2024
  24. F574The resident has the right to receive notices in a format and a language he or she understands.Resident RightsF · widespreadCorrected Oct 8, 2024
  25. F575Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.Resident RightsF · widespreadCorrected Oct 8, 2024
  26. F576Ensure residents have reasonable access to and privacy in their use of communication methods.Resident RightsF · widespreadCorrected Oct 23, 2024
  27. F577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.Resident RightsF · widespreadCorrected Oct 11, 2024
  28. F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Resident RightsF · widespreadCorrected Oct 11, 2024
  29. F579Provide information about how to apply for and use Medicare and Medicaid benefits.Resident RightsF · widespreadCorrected Oct 23, 2024
  30. F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Resident RightsF · widespreadCorrected Oct 23, 2024
  31. F583Keep residents' personal and medical records private and confidential.Resident RightsF · widespreadCorrected Oct 8, 2024
  32. F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Resident RightsF · widespreadCorrected Oct 8, 2024
  33. F586Not prohibit or in any way discourage a resident from communicating with federal, state, or local officials.Resident RightsF · widespreadCorrected Oct 16, 2024
  34. F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.Freedom from Abuse, Neglect, and ExploitationF · widespreadCorrected Oct 23, 2024
  35. F605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.Freedom from Abuse, Neglect, and ExploitationF · widespreadCorrected Oct 23, 2024
  36. F636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.Resident Assessment and Care PlanningE · patternCorrected Oct 23, 2024
  37. F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedResident Assessment and Care PlanningF · widespreadCorrected Oct 15, 2024
  38. F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Resident Assessment and Care PlanningE · patternCorrected Oct 23, 2024
  39. F732Post nurse staffing information every day.Nursing and Physician ServicesC · widespreadCorrected Sep 12, 2024
  40. F790Provide routine and 24-hour emergency dental care for each resident.Quality of Life and CareF · widespreadCorrected Sep 20, 2024
  41. F803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.Nutrition and DietaryD · isolatedCorrected Oct 3, 2024
  42. F804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Nutrition and DietaryD · isolatedCorrected Oct 23, 2024
  43. F806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.Nutrition and DietaryC · widespreadCorrected Oct 3, 2024
  44. F851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.AdministrationC · widespreadCorrected Oct 10, 2024
  45. F880Provide and implement an infection prevention and control program.Infection ControlF · widespreadCorrected Oct 8, 2024
  46. F949Provide behavior health training consistent with the requirements and as determined by a facility assessment.AdministrationF · widespreadCorrected Oct 23, 2024

Staffing

From quarterly payroll reports

Hours per resident per day

  • All nursing staffRNs, LPNs and aides combined1.62hrsLowest tier among peers−2.15 vs PR avg
  • Registered nursesRN hours only1.62hrsAbove only 17% of peers−1.29 vs PR avg
  • Licensed practical nursesLPN hours0.00hrs
  • Nurse aidesCNA hours0.00hrs
  • Weekend nursingAll staff on Saturdays and Sundays1.35hrs
  • Puerto Rico average
  • Research benchmark (4.10 total, 0.75 RN)

Turnover & capacity

  • Nursing staff turnoverShare who left within a year · lower is betterPR avg 34%
  • RN turnoverRegistered nurses onlyNot ranked by CMS
  • Administrators who leftIn the past year
  • Occupancy30 certified beds · ~81 residents a day125%Above 86% of peersPR avg 73%

Fines & penalties

Roughly the past three years

Enforcement summary

  • $0In fines
  • 0Fines
  • 0Payment denials
  • $5,551PR avg in fines
Above only 38% of peersFewer fines than 38% of rated homes in Puerto Rico

Actions on record

No fines or payment denialsNothing on record in the current reporting window. Puerto Rico facilities average 0.7 penalties.

Ownership

As filed with CMS

Structure

Ownership type
For profit - Corporation
Chain
Independent
Certification
Medicare
Location type
Urban
Ownership change
None in the last 12 months

People and entities on file

Direct owners (5%+)
  • Hospital de LA Concepcion INC
Operational or managerial control
  • Hospital de LA Concepcion INC
  • Lizmari Calderon
  • Vanessa Cardona Rodriguez
  • Marie Ferrer
  • Carlos Quinones Bodega
Corporate directors
  • Lizmari Calderon
  • Marie Ferrer
  • Carlos Quinones Bodega
Corporate officers
  • Vanessa Cardona Rodriguez
Managing employees
  • Lizmari Calderon
  • Vanessa Cardona Rodriguez
  • Marie Ferrer

Person Organization

Sources & notes

Public data, updated quarterly

Data sources

  • CMS Care Compare · Provider InformationStar ratings, staffing hours, turnover, penalties and flags · processed February 2026.
  • CMS Health CitationsEvery deficiency from the last three inspection cycles, with scope, severity and inspection cycle.
  • CMS Penalties and Ownership filesCivil money penalties, payment denials, and the owners and managers on file.

Notes

  • CMS Certification Number 405032 · CARR 2 KM 173 4 BO CAIN ALTO, SAN GERMAN, PR, 00683.
  • Percentiles compare this facility with every rated nursing home in Puerto Rico and San German County. Turnover and fines are inverted so a high percentile is always good.
  • This is an informational summary of public data, not medical, legal, or placement advice. Facilities cannot pay to change it; a facility that believes a record is wrong can dispute it with CMS.

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