Overall Score
CMS Five-Star Quality Rating- Much below average
- Below average
- Average
- Above average
- Much above average
Where it ranks
CMS has not published a rating for this facility, so there is no peer position to show.
How the rating is built
- Health inspectionsStarting point—
- StaffingCan add or remove a star—
- Quality measuresCan add or remove a star—
CMS withholds a rating when a facility is new, has too little inspection history, or is under review.
Ratings & measures
Tap a row to see what it meansHealth inspection ratingCMS stars from the last three on-site inspection cycles—No dataPR avg3.0★U.S. avg2.8★
Stars assigned from the last three standard surveys and every complaint investigation in that window, weighted toward the most recent and the most serious findings. CMS assigns these stars relative to other facilities in the same state.
It carries the most weight in the overall rating and is the only domain based on what trained inspectors saw on site rather than what the facility reported.
Staffing ratingCMS stars from payroll-reported hours and turnover—No dataPR avg3.6★U.S. avg2.9★
Nurse and aide hours per resident day from payroll records CMS collects every quarter, adjusted for how much care residents need, plus staff turnover and weekend coverage.
More hours and lower turnover are the strongest predictors of fewer falls, pressure sores, and avoidable hospital stays.
Quality measures ratingCMS stars from clinical outcomes and resident assessments—No dataPR avg—★U.S. avg3.6★
Clinical outcomes from resident assessments and Medicare claims: falls with injury, pressure ulcers, hospitalizations, antipsychotic use, and more, for both short-stay and long-stay residents.
It shows whether care is working, but part of it comes from the facility’s own assessments, so read it alongside the inspection results.
Total nurse hoursPer resident per day, all nursing staff—hrsNo dataPR avg3.77Benchmark4.10
All licensed nurse and aide hours worked, divided by the number of residents, on an average day. Reported from payroll, not self-reported.
Federal research links 4.1 hours a day to fewer avoidable harms. Below about 3 hours, residents wait longer for help with basics like toileting and repositioning.
RN hoursPer resident per day, registered nurses only—hrsNo dataPR avg2.91Benchmark0.75
Registered nurse hours only. RNs assess residents, manage medications, and catch changes in condition; LPNs and aides deliver most hands-on care.
RN coverage is the staffing measure most tied to fewer hospital transfers and infections, and it is where thinly staffed facilities cut first.
Nursing staff turnoverShare of nursing staff who left within a year · lower is better—No dataPR avg34%RN turnover—
The share of nursing staff who left within the past year, from the same payroll data.
High turnover means residents are cared for by people who do not know them, and it is one of the strongest predictors of inspection problems.
Fines in the last three yearsCivil money penalties imposed by CMS · lower is better$0Above only 38% of peersPR avg$5,551Fines · denials0 · 0
Civil money penalties CMS imposed after serious or uncorrected deficiencies, and denials of Medicare payment for new admissions.
Penalties follow the worst inspection findings. A recent fine is the clearest sign that inspectors found real harm.
Inspection history
Last three inspection cyclesCitations by monthOct 2024
- No actual harm (D–F)
- Actual harm (G–I)
- Immediate jeopardy (J–L)
- $Fine or payment denial
Showing
Click a month or a year to filter the findings below. Arrow keys move between months; Esc clears.
Oct 2, 2024Cycle 1worst L · immediate jeopardy
- Encode each residentâs assessment data and transmit these data to the State within 7 days of assessment.Resident Assessment and Care PlanningF · widespreadCorrected Oct 22, 2024
- F924Put firmly secured handrails on each side of hallways.EnvironmentalF · widespreadCorrected Oct 22, 2024
- F550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Resident RightsL · widespreadCorrected Oct 22, 2024
- F551Give the resident's representative the ability to exercise the resident's rights.Resident RightsF · widespreadCorrected Oct 22, 2024
- F552Ensure that residents are fully informed and understand their health status, care and treatments.Resident RightsF · widespreadCorrected Oct 22, 2024
- F553Allow resident to participate in the development and implementation of his or her person-centered plan of care.Resident RightsF · widespreadCorrected Oct 22, 2024
- F554Allow residents to self-administer drugs if determined clinically appropriate.Resident RightsF · widespreadCorrected Oct 22, 2024
- F555Honor the resident's right to choose his or her attending physician.Resident RightsF · widespreadCorrected Oct 22, 2024
- F557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.Resident RightsF · widespreadCorrected Oct 22, 2024
- F558Reasonably accommodate the needs and preferences of each resident.Resident RightsF · widespreadCorrected Oct 22, 2024
- F559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.Resident RightsF · widespreadCorrected Oct 2, 2024
- F560Protect a residents' right to refuse some types of non-requested transfers within the nursing home.Resident RightsF · widespreadCorrected Oct 22, 2024
- F561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.Resident RightsF · widespreadCorrected Oct 22, 2024
- F562Provide immediate access to any resident.Resident RightsF · widespreadCorrected Oct 22, 2024
- F563Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.Resident RightsF · widespreadCorrected Oct 22, 2024
- F564Inform each resident of his or her visitation rights and ensure that all visitors enjoy equal visitation privileges.Resident RightsF · widespreadCorrected Oct 22, 2024
- F565Honor the resident's right to organize and participate in resident/family groups in the facility.Resident RightsF · widespreadCorrected Oct 22, 2024
- F5661) Protect residents from being forced to work at the nursing home, or 2) let residents work if they want to.Resident RightsF · widespreadCorrected Oct 22, 2024
- F567Honor the resident's right to manage his or her financial affairs.Resident RightsF · widespreadCorrected Oct 22, 2024
- F568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.Resident RightsF · widespreadCorrected Oct 22, 2024
- F569Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.Resident RightsF · widespreadCorrected Oct 22, 2024
- F570Assure the security of all personal funds of residents deposited with the facility.Resident RightsF · widespreadCorrected Oct 22, 2024
- F571Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.Resident RightsF · widespreadCorrected Oct 22, 2024
- F572Give residents a notice of rights, rules, services and charges.Resident RightsF · widespreadCorrected Oct 22, 2024
- F573Let each resident or the resident's legal representative access or purchase copies of all the resident's records.Resident RightsF · widespreadCorrected Oct 22, 2024
- F574The resident has the right to receive notices in a format and a language he or she understands.Resident RightsF · widespreadCorrected Oct 22, 2024
- F575Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.Resident RightsF · widespreadCorrected Oct 22, 2024
- F576Ensure residents have reasonable access to and privacy in their use of communication methods.Resident RightsF · widespreadCorrected Oct 22, 2024
- F577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.Resident RightsF · widespreadCorrected Oct 22, 2024
- F578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.Resident RightsF · widespreadCorrected Oct 22, 2024
- F579Provide information about how to apply for and use Medicare and Medicaid benefits.Resident RightsF · widespreadCorrected Oct 22, 2024
- F580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Resident RightsF · widespreadCorrected Oct 22, 2024
- F582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.Resident RightsF · widespreadCorrected Oct 22, 2024
- F583Keep residents' personal and medical records private and confidential.Resident RightsF · widespreadCorrected Oct 22, 2024
- F584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Resident RightsF · widespreadCorrected Oct 22, 2024
- F585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.Resident RightsF · widespreadCorrected Oct 22, 2024
- F586Not prohibit or in any way discourage a resident from communicating with federal, state, or local officials.Resident RightsF · widespreadCorrected Oct 22, 2024
- F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Freedom from Abuse, Neglect, and ExploitationF · widespreadCorrected Oct 22, 2024
- F602Protect each resident from the wrongful use of the resident's belongings or money.Freedom from Abuse, Neglect, and ExploitationF · widespreadCorrected Oct 22, 2024
- F603Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).Freedom from Abuse, Neglect, and ExploitationF · widespreadCorrected Oct 22, 2024
- F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.Freedom from Abuse, Neglect, and ExploitationF · widespreadCorrected Oct 22, 2024
- F605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.Freedom from Abuse, Neglect, and ExploitationF · widespreadCorrected Oct 22, 2024
- F606Not hire anyone with a finding of abuse, neglect, exploitation, or theft.Freedom from Abuse, Neglect, and ExploitationF · widespreadCorrected Oct 22, 2024
- F607Develop and implement policies and procedures to prevent abuse, neglect, and theft.Freedom from Abuse, Neglect, and ExploitationF · widespreadCorrected Oct 22, 2024
- F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Freedom from Abuse, Neglect, and ExploitationF · widespreadCorrected Oct 22, 2024
- F610Respond appropriately to all alleged violations.Freedom from Abuse, Neglect, and ExploitationF · widespreadCorrected Oct 22, 2024
- F655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedResident Assessment and Care PlanningF · widespreadCorrected Oct 22, 2024
- F685Assist a resident in gaining access to vision and hearing services.Quality of Life and CareF · widespreadCorrected Oct 22, 2024
- F691Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.Quality of Life and CareF · widespreadCorrected Oct 22, 2024
- F696Provide appropriate care/assistance for a resident with a prosthesis.Quality of Life and CareF · widespreadCorrected Oct 22, 2024
- F699Provide care or services that was trauma informed and/or culturally competent.Quality of Life and CareF · widespreadCorrected Oct 22, 2024
- F700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.Quality of Life and CareF · widespreadCorrected Oct 22, 2024
- F727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.Nursing and Physician ServicesL · widespreadCorrected Oct 22, 2024
- F740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.Quality of Life and CareF · widespreadCorrected Oct 22, 2024
- F741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.Quality of Life and CareF · widespreadCorrected Oct 22, 2024
- F770Provide timely, quality laboratory services/tests to meet the needs of residents.AdministrationF · widespreadCorrected Oct 22, 2024
- F771Ensure laboratory services, blood blanks and transfusion services provided on-site meet requirements for certified laboratories.AdministrationF · widespreadCorrected Oct 22, 2024
- F776Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.AdministrationF · widespreadCorrected Oct 22, 2024
- F790Provide routine and 24-hour emergency dental care for each resident.Quality of Life and CareF · widespreadCorrected Oct 22, 2024
- F812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and DietaryF · widespreadCorrected Oct 22, 2024
- F813Have a policy regarding use and storage of foods brought to residents by family and other visitors.Nutrition and DietaryF · widespreadCorrected Oct 22, 2024
- F825Provide or get specialized rehabilitative services as required for a resident.Quality of Life and CareF · widespreadCorrected Oct 22, 2024
- F835Administer the facility in a manner that enables it to use its resources effectively and efficiently.AdministrationL · widespreadCorrected Oct 22, 2024
- F837Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.AdministrationL · widespreadCorrected Oct 22, 2024
- F849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.AdministrationF · widespreadCorrected Oct 22, 2024
- F851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.AdministrationF · widespreadCorrected Oct 22, 2024
- F868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyAdministrationF · widespreadCorrected Oct 22, 2024
- F887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.Infection ControlF · widespreadCorrected Oct 22, 2024
- F895Have a Compliance and Ethics Program.AdministrationF · widespreadCorrected Oct 22, 2024
- F908Keep all essential equipment working safely.EnvironmentalF · widespreadCorrected Oct 22, 2024
- F925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.EnvironmentalF · widespreadCorrected Oct 22, 2024
- F946Provide training in compliance and ethics.AdministrationF · widespreadCorrected Oct 22, 2024
- F949Provide behavior health training consistent with the requirements and as determined by a facility assessment.AdministrationF · widespreadCorrected Oct 22, 2024
Staffing
From quarterly payroll reportsHours per resident per day
- All nursing staffRNs, LPNs and aides combined—hrs
- Registered nursesRN hours only—hrs
- Licensed practical nursesLPN hours—hrs
- Nurse aidesCNA hours—hrs
- Weekend nursingAll staff on Saturdays and Sundays—hrs
- Puerto Rico average
- Research benchmark (4.10 total, 0.75 RN)
Turnover & capacity
- Nursing staff turnoverShare who left within a year · lower is better—PR avg 34%
- RN turnoverRegistered nurses only—Not ranked by CMS
- Administrators who leftIn the past year—
- Occupancy25 certified beds · ~2 residents a day8%Lowest tier among peersPR avg 73%
Fines & penalties
Roughly the past three yearsEnforcement summary
- $0In fines
- 0Fines
- 0Payment denials
- $5,551PR avg in fines
Actions on record
Ownership
As filed with CMSStructure
- Ownership type
- Non profit - Church related
- Chain
- Independent
- Certification
- Medicare
- Location type
- Urban
- Ownership change
- None in the last 12 months
People and entities on file
- Iglesia Episcopal Puertorriquena, INC
- Servicios de Salud Episcopales, INC.
- Servicios de Salud Episcopales, INC.
- Ramon Cantero Frau
- Rosemary De La Cruz Severino
- Jose Gonzalez
- Rafael Morales Maldonado
- Juan Salazar Trogolo
- Ramon Cantero Frau
- Antonio Cruz Ortiz
- Jose Figueroa
- Jose Gonzalez
- Yelitza Lucena Quiles
- Rafael Morales Maldonado
- Emilia Morales Vega
- Angel Rivera Rodriguez
- +2 more
- Rosemary De La Cruz Severino
- Juan Salazar Trogolo
Person Organization
Sources & notes
Public data, updated quarterlyData sources
- CMS Care Compare · Provider InformationStar ratings, staffing hours, turnover, penalties and flags · processed February 2026.
- CMS Health CitationsEvery deficiency from the last three inspection cycles, with scope, severity and inspection cycle.
- CMS Penalties and Ownership filesCivil money penalties, payment denials, and the owners and managers on file.
Notes
- CMS Certification Number 405033 · CARR 844 KM 0 5 CUPEY, RIO PIEDRAS, PR, 00928.
- Percentiles compare this facility with every rated nursing home in Puerto Rico and San Juan County. Turnover and fines are inverted so a high percentile is always good.
- This is an informational summary of public data, not medical, legal, or placement advice. Facilities cannot pay to change it; a facility that believes a record is wrong can dispute it with CMS.









