Map showing the location of NeuroRestorative in Riverton, Utah
13747 South Redwood Road, Riverton, UT, 84065

Overall Score

CMS Five-Star Quality Rating
2/5Below averageCMS Five-Star overall rating
  1. Much below average
  2. Below average
  3. Average
  4. Above average
  5. Much above average

Where it ranks

  • UtahAbove only 11% of peers96 rated homes · average 3.3★
  • Salt Lake CountyAbove only 15% of peers35 rated homes · average 3.2★
  • United StatesAbove only 20% of peers14,574 rated homes · average 3.0★

How the rating is built

  • Health inspectionsStarting point2★−0.8 vs UT avg
  • StaffingCan add or remove a star2★−1.1 vs UT avg
  • Quality measuresCan add or remove a star3★−1.4 vs UT avg

CMS starts from the health inspection stars, then adds or subtracts a star for staffing and for quality measures. Stars are assigned relative to other facilities in the same state.

Ratings & measures

Tap a row to see what it means
Health inspection ratingCMS stars from the last three on-site inspection cycles2★Above only 19% of peersUT avg2.8★U.S. avg2.8★
What is health inspection rating?

Stars assigned from the last three standard surveys and every complaint investigation in that window, weighted toward the most recent and the most serious findings. CMS assigns these stars relative to other facilities in the same state.

Why it matters

It carries the most weight in the overall rating and is the only domain based on what trained inspectors saw on site rather than what the facility reported.

Staffing ratingCMS stars from payroll-reported hours and turnover2★Above only 12% of peersUT avg3.1★U.S. avg2.9★
What is staffing rating?

Nurse and aide hours per resident day from payroll records CMS collects every quarter, adjusted for how much care residents need, plus staff turnover and weekend coverage.

Why it matters

More hours and lower turnover are the strongest predictors of fewer falls, pressure sores, and avoidable hospital stays.

Quality measures ratingCMS stars from clinical outcomes and resident assessments3★Above only 4% of peersUT avg4.4★U.S. avg3.6★
What is quality measures rating?

Clinical outcomes from resident assessments and Medicare claims: falls with injury, pressure ulcers, hospitalizations, antipsychotic use, and more, for both short-stay and long-stay residents.

Why it matters

It shows whether care is working, but part of it comes from the facility’s own assessments, so read it alongside the inspection results.

Total nurse hoursPer resident per day, all nursing staff7.89hrsTop 1%UT avg4.05Benchmark4.10
What is total nurse hours?

All licensed nurse and aide hours worked, divided by the number of residents, on an average day. Reported from payroll, not self-reported.

Why it matters

Federal research links 4.1 hours a day to fewer avoidable harms. Below about 3 hours, residents wait longer for help with basics like toileting and repositioning.

RN hoursPer resident per day, registered nurses only2.37hrsTop 3%UT avg1.18Benchmark0.75
What is rn hours?

Registered nurse hours only. RNs assess residents, manage medications, and catch changes in condition; LPNs and aides deliver most hands-on care.

Why it matters

RN coverage is the staffing measure most tied to fewer hospital transfers and infections, and it is where thinly staffed facilities cut first.

Nursing staff turnoverShare of nursing staff who left within a year · lower is better54%Above only 48% of peersUT avg52%RN turnover71%
What is nursing staff turnover?

The share of nursing staff who left within the past year, from the same payroll data.

Why it matters

High turnover means residents are cared for by people who do not know them, and it is one of the strongest predictors of inspection problems.

Fines in the last three yearsCivil money penalties imposed by CMS · lower is better$148,417Above only 4% of peersUT avg$26,227Fines · denials5 · 0
What is fines in the last three years?

Civil money penalties CMS imposed after serious or uncorrected deficiencies, and denials of Medicare payment for new admissions.

Why it matters

Penalties follow the worst inspection findings. A recent fine is the clearest sign that inspectors found real harm.

Inspection history

Last three inspection cycles
19citations
6inspection dates
5actual harm (G–I)
0immediate jeopardy (J–L)
Apr 30, 2025most recent

Citations by monthSep 2021 – Apr 2025

  • No actual harm (D–F)
  • Actual harm (G–I)
  • Immediate jeopardy (J–L)
  • $Fine or payment denial

Click a month or a year to filter the findings below. Arrow keys move between months; Esc clears.

Apr 30, 20253 citationsCycle 1worst G · actual harm$66,079
  1. F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Freedom from Abuse, Neglect, and ExploitationD · isolatedCorrected Jun 14, 2025
  2. F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Quality of Life and CareG · isolatedCorrected Jun 14, 2025
  3. F604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.Freedom from Abuse, Neglect, and ExploitationD · isolatedCorrected Jun 14, 2025
Nov 7, 20243 citationsCycle 1worst G · actual harm$10,033
  1. F689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Quality of Life and CareD · isolatedCorrected Nov 12, 2024
  2. F760Ensure that residents are free from significant medication errors.Pharmacy ServiceG · isolatedCorrected Nov 12, 2024
  3. F880Provide and implement an infection prevention and control program.Infection ControlE · patternCorrected Nov 12, 2024
Feb 20, 20242 citationsCycle 2worst G · actual harm$21,684
  1. F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Freedom from Abuse, Neglect, and ExploitationD · isolatedCorrected Mar 15, 2024
  2. F600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Freedom from Abuse, Neglect, and ExploitationG · isolatedCorrected Mar 15, 2024
Jun 8, 20232 citationsCycle 3worst G · actual harm$26,538
  1. F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Quality of Life and CareG · isolatedCorrected Aug 5, 2023
  2. F609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Freedom from Abuse, Neglect, and ExploitationD · isolatedCorrected Aug 5, 2023
Apr 20, 20237 citationsCycle 2worst G · actual harm$24,083
  1. Ensure each resident’s drug regimen must be free from unnecessary drugs.Pharmacy ServiceD · isolatedCorrected May 4, 2023
  2. F656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Resident Assessment and Care PlanningD · isolatedCorrected May 26, 2023
  3. F686Provide appropriate pressure ulcer care and prevent new ulcers from developing.Quality of Life and CareG · isolatedCorrected May 4, 2023
  4. F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.Pharmacy ServiceD · isolatedCorrected May 22, 2023
  5. F880Provide and implement an infection prevention and control program.Infection ControlE · patternCorrected May 26, 2023
  6. F658Ensure services provided by the nursing facility meet professional standards of quality.Resident Assessment and Care PlanningD · isolatedCorrected May 23, 2023
  7. F760Ensure that residents are free from significant medication errors.Pharmacy ServiceD · isolatedCorrected May 4, 2023
Sep 16, 20212 citationsCycle 3worst E · no actual harm
  1. F756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.Pharmacy ServiceE · patternCorrected Nov 16, 2021
  2. F880Provide and implement an infection prevention and control program.Infection ControlE · patternCorrected Nov 16, 2021

Staffing

From quarterly payroll reports

Hours per resident per day

  • All nursing staffRNs, LPNs and aides combined7.89hrsTop 1%+3.84 vs UT avg
  • Registered nursesRN hours only2.37hrsTop 3%+1.19 vs UT avg
  • Licensed practical nursesLPN hours0.83hrs
  • Nurse aidesCNA hours4.69hrs
  • Weekend nursingAll staff on Saturdays and Sundays7.07hrs
  • Utah average
  • Research benchmark (4.10 total, 0.75 RN)

Turnover & capacity

  • Nursing staff turnoverShare who left within a year · lower is better54%Above only 48% of peersUT avg 52%
  • RN turnoverRegistered nurses only71%Not ranked by CMS
  • Administrators who leftIn the past year
  • Occupancy64 certified beds · ~56 residents a day88%Above 74% of peersUT avg 74%

Fines & penalties

Roughly the past three years

Enforcement summary

  • $148,417In fines
  • 5Fines
  • 0Payment denials
  • $26,227UT avg in fines
Above only 4% of peersFewer fines than 4% of rated homes in Utah

Actions on record

  1. Apr 30, 2025Civil money penalty$66,079
  2. Nov 7, 2024Civil money penalty$10,033
  3. Feb 20, 2024Civil money penalty$21,684
  4. Jun 8, 2023Civil money penalty$26,538
  5. Apr 20, 2023Civil money penalty$24,083

Ownership

As filed with CMS

Structure

Ownership type
For profit - Corporation
Chain
Neurorestorative5 facilities in the chain3.2★ chain average
Certification
Medicare and Medicaid
Location type
Urban
Ownership change
None in the last 12 months

People and entities on file

Direct owners (5%+)
  • Caremeridian LLC
  • National Mentor Healthcare LLC
Indirect owners (5%+)
  • Celtic Intermediate Corp.
  • National Mentor Holdings LLC
  • National Mentor Holdings, INC.
  • National Mentor LLC
Operational or managerial control
  • Brett Cohen
  • William Duffy
  • Bruce Kuluris
  • William McKinney
Corporate directors
  • Brett Cohen
Corporate officers
  • Brett Cohen
  • William Duffy
  • Peter Gladitsch
  • Bruce Kuluris
  • Gina Martin
  • William McKinney

Person Organization

Sources & notes

Public data, updated quarterly

Data sources

  • CMS Care Compare · Provider InformationStar ratings, staffing hours, turnover, penalties and flags · processed February 2026.
  • CMS Health CitationsEvery deficiency from the last three inspection cycles, with scope, severity and inspection cycle.
  • CMS Penalties and Ownership filesCivil money penalties, payment denials, and the owners and managers on file.

Notes

  • CMS Certification Number 465179 · 13747 South Redwood Road, Riverton, UT, 84065.
  • Percentiles compare this facility with every rated nursing home in Utah and Salt Lake County. Turnover and fines are inverted so a high percentile is always good.
  • This is an informational summary of public data, not medical, legal, or placement advice. Facilities cannot pay to change it; a facility that believes a record is wrong can dispute it with CMS.

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